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About Us
- What is Boxed Market?
- What does Boxed Market sell?
- How do you deliver everything so fast?
- When can I get my order delivered?
- Why should I use Boxed Market?
- Where do you deliver?
- What are your hours? When do you deliver?
- How are your prices compared to my local stores? Are you more expensive than my other local stores?
- How much does it cost to deliver?
- I love your service. Do I get anything if I refer my friends and they sign up?
- How are you different than grocery delivery services?
- Is Boxed Market secure?
- I do not see a customer service number. How can I contact you?
- How do I become a customer?
- What is the Service Fee?
- What is the Delivery Fee?
- How can I pay for my order?
- What is the minimum order amount?
- What if I want to change my account information?
- What if I cannot find the item I am looking for?
- What happens to my cart if I leave before checking out?
- Can I have my order delivered to a different address?
- I added my delivery address, but I do not see it during checkout. Why?
- Can I schedule a delivery for later today?
- I tried to check out, but the next delivery time is not for 2 hours. What is going on?
- What is Estimated Bag Fee?
- I have a Boxed Market coupon code. How can I apply it to my order?
- I entered my coupon code, but do not see the coupon on the order. What is going on?
- How do I add to an already placed order?
- When I went to check out, I saw I had a fee on my account. Where can I find out what this fee is?
- How do I remove an item from an already placed order?
- I do not agree with the fee assessed to my account. How can I dispute the fee?
- What if I forgot my password?
- Can I pay for my order with cash or check?
- When I checked out, the web site said that I needed to have ID in order to receive the order. Why?
- When can I get my order delivered?
- How much does it cost to deliver?
- Where do you deliver?
- How do you deliver everything so fast?
- How can I check on my order?
- I tried to check out, but the next delivery time is not for 2 hours. What is going on?
- Can I leave the delivery with my doorman?
- Will the delivery person know what I am ordering?
- Should I tip the delivery person?
- What happens if I am not home to receive the delivery?
- My delivery did not arrive on time. What should I do to find out where it is or check on it?
- What is your Delivery Guarantee?
- Your delivery person would not deliver the order without seeing my ID. Why?
- Can I cancel my order after placing it?
- Can I change the address to deliver the order after placing it?
- What does Boxed Market sell?
- What if I cannot find the item I am looking for?
- How are your prices compared to my local stores? Are you more expensive than my other local stores?
- Can I buy wine & spirits or beer?
- What is your Maximum Freshness Guarantee?
- What if I want to change my account information?
- Can I change my password?
- What if I forgot my password?
- Can I view my previous orders?
- What is my Quicklist?
- When I went to check out, I saw I had a fee on my account. Where can I find out what this fee is?
- I do not agree with the fee assessed to my account. How can I dispute the fee?
- Can I pay using a different credit card than the one on file?
- Can I have my order delivered to a different address?
- I love your service. Do I get anything if I refer my friends and they sign up?
- Can I send a gift to my friend?
- Can I wrap the gift? What does your wrapping look like?
- Why do you need my friends' email and phone?
- What happens with the gift message?
- The site said my friend would need to show my credit card. What do I do?
- What is Boxed Market Premium Membership?
- How do I enroll?
- Do I still need to order a minimum amount?
- What is the Premium Two Week Trial Offer?
- How do I cancel anytime?
- What is the Premium Cash Back
- What is the MaxReusable Bag Program?
- What are your bags made of?
- How do I request my order to use MaxReusable Bags?
- How much do the bags cost?
- How long can I keep the bags before returning them? Can I use them for other shopping?
- Can I keep the MaxReusable Bags?
- What do the bags look like?
- Will you ever use plastic bags with my order if I choose MaxReusable Bags? What do you do with eggs and other items that are generally bagged separately?
- Can I get MaxReusable Bags with my restaurant meals?
- Why do you offer paper bags instead of plastic for your non MaxReusable Bags orders?
- If I have other green ideas for Boxed Market, who can I contact?
- Is Boxed Market secure?
- What do you do with my personal information?
- Will you ever ask me for my personal information in email or over the phone?
- Why paper bags?
- What is the Bag Fee?
- Don't paper bags kill trees?
- Why paper and not plastic?
- Where can I learn more?
Placing an Order
Delivery
Products
Your Account
Sending A Gift
MaxPremium Membership
MaxReusable Bag Program
Privacy/Security
Paper Bags
